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My Blog


Take Good Care of Your Steady Customers/Clients

I had lunch, today, in one of my favorite local restaurants and the service was deplorable. I have lunch, at least, once a week in this restaurant and the service is normally very good.

Today, I was put in a most uncomfortable position: I was made to feel invisible by my waitress. I had to ask a busboy to get me a waiter/waitress and once she took my order, she never again made eye contact with me or came over to ask me how everything was. I even had to ask a different waiter for the check!

I'm, typically, a decent tipper, however, today, I gave the tip that was deserved.

Knowing How to Say "No"

It has, recently, come to my attention that people will try to take advantage of your good nature if you let them.  That's why you have to know how to say "No".

It's good to keep in mind that no matter how friendly you might get with some clients or no matter how much you like them, they are, first and foremost, your clients.  If you view them as friends, first, and clients, secondarily, there will come a time when they'll ask you to do complimentary work for them.  This is when you need to put your foot down and say, "I'm sorry, but I don't do complimentary work for anyone.

In Search of Excellence

Perfectionism has become an undervalued trait and is considered, these days, to be a character flaw.  I think that that's a shame as perfectionism, if it doesn't turn into compulsion, is nothing more than a search for excellence and what's wrong with that? 

I'm a perfectionist, which you might have guessed, and I'm not ashamed of being that way.  In fact, I'm proud of the fact that I strive to rise above the mediocre and the acceptable.  I'm one of those people who believes that if you do something for a living, you should be great at it, not merely good at it.

The Reality of Careers

Most people spend a lot of time wondering what they should do for a living while they're in school, after they graduate from school and, sometimes, at other times in their lives. Career coaches, myself included, suggest to clients that they think of what they're good at and what they enjoy doing and try to combine the two elements in their career choice.

Before investing a lot of money in education, it's wise to talk with people who are in the field you think you want to get into to find out exactly what they do, what they enjoy about what they do, and what they don't like about their careers.
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